A Pre-Sale is a pre-purchasing experience for products that have already been made and are on the way to our warehouse. Only available while stocks last. 

By purchasing a product during Pre-Sale, you are securing your product until we are able to ship it out to you.

Early Access starts on 30 September 2026, 11:00AM (AEST) and runs for 24 hours only.

General Access starts on 1 October 2026, 11:00AM (AEST)

Pre-Sale products have been clearly labelled [PRE-SALE] with the expected delivery date clearly marked in the individual product listing. 

Products that are not labelled are available at our warehouse and ready-to-ship. 

The current estimated shipping date is mid October 2026.

Please note that this is an estimate only and may be subject to change due to circumstances out of our control. 

If there are any changes to the expected dispatch timeframe, we’ll do our best to keep you updated.

Products available to ship from the World Warehouse will have the option to choose a warehouse before adding to cart. 

To have your order disptached from the World Warehouse, select the 'World' option when adding your product to the cart. 

To successfully complete your order, all items in your cart must be stock from our World Warehouses only. Australia and World products cannot be combined together in a single order.

Yes, however, your order will only be shipped once all products are available at our warehouse.

If you need to receive in-stock products sooner, please place a separate order.

At this stage, the Custom A5 Pocket Pages - Coloured are exclusively available from the Australian Warehouse only. 

If you'd like to purchase or add on these pocket pages to your order, you'll need to ensure all products in your cart are from the Australian Warehouse in order to complete your purchase. 

You won't be able to amend your order once its been placed. You'll need to request a cancellation and place a new order with the correct items.

To cancel, please send an email to support@ultbias.com with your order number as soon as possible.

While we’ll always do our best to assist you, cancellation requests may take some time to process due to the high volume of orders we're anticipating. We can't guaranatee that items will still be in stock when you go to repurchase.

For this reason, please ensure you review your order carefully before purchasing to avoid disappointment.

We've partnered with Route, the leader in package protection and tracking solutions to offer added assurance to our customers with their orders.

By selecting Package Protection at checkout, your order will be protected from loss, damage, or theft. In the unfortunate case that your order never arrives or is damaged upon arrival, you can easily file a shipping claim with Route and receive a replacement or refund. Learn more here.