Terms & Conditions
ULTBIAS Black Friday/Cyber Monday Sale Promotion 2025 Terms & Conditions
Promotion Overview
- The Black Friday Sale Promotion runs from 27 November at 12:00PM (AEDT) to 30 November at 12:00PM (AEDT) however may be ended or extended at the discretion of ULTBIAS.
- Black Friday Sale Early Access starts 27 November 2025, 12:00PM (AEDT) for 24 hours only.
- Black Friday Sale General Access starts 28 November 2025, 12:00PM (AEDT) for 48 hours only.
- The Cyber Monday Sale Promotion runs from 1 December 2025, 9:00AM (AEDT) to 3 December 2025, 12:00PM (AEDT) however may be ended or extended at the discretion of ULTBIAS.
- Discounts vary from 10% - 50% OFF based in AUD prices, only while stocks last.
- Prices are as marked, discounts are automatically applied at checkout.
- Not valid in conjunction with any other discount codes, offers and promotions.
- Discounts cannot be applied to orders placed before 27 November 2025, 12:00 PM (AEDT) or after 3 December 2025, 12:00PM (AEDT).
- Promotion excludes Gift Cards, Bundle Offers (Build A Bundle) and Pre-Order Products (A4 myCOLLECTION Binders - Astro & Wanderlust PT I & PT II and Custom A4 Pocket Pages.
- Due to the high volume of orders expected, we may not be able to accommodate requests to change or cancel an order before it is dispatched. For this reason, orders cannot be modified, combined, or cancelled once they have been placed.
- Express postage will not be available during this promotional period.
- Please allow up to 2 weeks for your order to be dispatched and delivered.
- If a faulty item is received, please contact customer service at support@ultbias.com within one week of delivery with your order number, and pictures and/or videos of the damaged item(s). We will assess the damage in line with our Replacement and Compensation Policy to decide the best method of compensation.
- If you receive a damaged item due to transit, please contact customer service at support@ultbias.com with your order number and photos and/or videos clearly showing the damaged item(s). We will assess the damage and determine the appropriate resolution. If you purchased Route Protection, you are eligible to file a claim directly through Route Protection. To file your claim, use the link provided in your confirmation email or submit it through the Route: Package Tracker app or their online portal.
For any further inquiries, please contact our team at support@ultbias.com. We may take longer to reply than usual during the sale but we’ll get back to you as soon as we can.
Our team is available Monday to Friday, 9:00AM - 5:00PM (AEDT). We aim to respond within 1-2 business days.
ULTBIAS The Last Farewell Sale Terms & Conditions
- Last Farewell Promotion runs from 14 November at 12:00PM (AEDT) to Monday 17 November at 12:00PM (AEDT) however may be ended or extended at the discretion of ULTBIAS.
- Early Access starts 14 November 2025, 12:00PM (AEDT) for 24 hours only.
- General Access starts 15 November 2025, 12:00PM (AEDT) for 48 hours only.
- Discounts vary from 20% - 70% OFF selected products. While stocks last.
- Discounts cannot be applied to orders placed before 14 November 2025, 12:00 PM (AEDT).
- Prices are as marked, discounts are automatically applied at checkout.
- Not valid in conjunction with any other offers or discounts.
- All products purchased at the discounted price during the promotion are FINAL SALE. No exchanges or refunds will be accepted unless faulty.
- Not valid in conjunction with any other offers or discounts.
- Promotion excludes A5 myCOLLECTION Binders (Bearloon, Sunshine and Ver 2.0 designs), A5 myCOLLECTION Binder Outer Cases and Binder Accessories (Binder Shield and Custom Backboards), Custom A5 Pocket Pages - Clear (all designs except Slim + Note), Custom A5 Pocket Pages - Variety Pack, Premium+ Photocard Sleeves (Slim, Outer, Standard), 150M Photocard Sleeves - Slim - Clear, Nova Photocard Sleeves - Slim - Clear, Premium Photocard Sleeves - Slim Clear and Premium Photocard Sleeves - Mini Tour - Clear, Gift Cards, Bundle Offers (Discounted products will be excluded from our Build Your Own Bundle - Wide Bundle, Coloured Bundle and Essential Bundle) and Pre-Order Products.
- Due to the anticipated high volume of orders, we are unable to modify, combine or cancel orders once placed.
- Express postage will not be available during this sale period.
- Please allow up to 1 week for your order to be dispatched and delivered.
- Tracking updates may be delayed. Please contact support@ultbias.com if there has been no update after two weeks.
- If a faulty item is received, store credit will be issued for the value of the item. Please contact support@ultbias.com within one week of receiving your order, including your order number and proof of fault. All faulty items will be assessed in line with our Replacement and Compensation Policy.
