Email subscribers get first access to the sale at 10 November 2026, 11:00 AM (AEDT). 

• 20% off Custom A4, A5 Wide and A5 myCOLLECTION binders 
• 30% off Clear Sleeves
• 40% off Custom A4, A5 & A5 Wide Pocket Pages
• 50% off Promise Treasure Box, BT21 with ULTBIAS Magic Recipe Collection, Coloured Supplies, A5 Binder Accessories

*Based on prices listed in AUD. Excludes Gift Cards and all Pre-Order Products. Additional exclusions may apply.

Yes, all sale items have been marked down with the discount automatically applied in the cart. No code required!

Yes, enjoy the same discounts and have your order shipped from the World Warehouse instead. 

We dispatch orders from both our Australian and World Warehouse. Stock from both warehouses are the same with the only difference being the location of where your order is shipped from and how international shipping costs are handled.

• World Warehouse: Ships from our partnering global World Warehouses to over 30+ Countries. See list of eligible countries here. Final cost of shipping at checkout includes customs, duties and VAT. Due to the involvement of multiple wareshouses, all orders placed shipped from our World Warehouse are final, no refunds or exchanges will be accepted unless you receive a damaged or faulty product.
  
• Australian Warehouse: Ships from our Australian Warehouse and covers 90% of the world. Customs, duties and VAT ARE NOT included in the final cost of shipping and are the responsibility of the customer. 

The World Warehouse - alternate shipping option was introduced to offer our international customers the most competitive rates, including all inclusive shipping fees. Learn more here.

To ensure your order will be dispatched from the World Warehouse:

• Shop from our dedicated 'Available from World Warehouse' collection.
• Look for products clearly labelled (WORLD)
• Otherwise products available at our World Warehouses will have two options to select from before adding to cart: 'Australia or 'World'. Select the ‘World’ option to have your order shipped from our World Warehouse.

Please note: To successfully complete your order, all items in your cart must be stock from our World Warehouses only. Australia and World products cannot be combined together in a single order. 

• Gift Cards
• BT21 with ULTBIAS - Ribbon Mini Binder
• 'Misty Purple - Astro & Wanderlust' Pre-Order Binders

The “Pair & Save” (e.g. Buy X, Get Y; Build Your Bundle) offers will not applicable for the duration of the sale. 

No, all sale stock is limited and won't be restocked once sold out. 

Popular items will go quickly so if you're shopping for gifts or stocking up on your favorites, shop early so you don't miss out!

All orders are typically dispatched from our warehouses within 1–3 business days. 

Due to the expected high volume of orders during the sale period, please allow an additional 7 business days (excluding weekends) for your order to be processed before it is dispatched.

You'll receive an email with tracking details once it is on its way to you. The final delivery timeframe will depend on the location and carrier.

We're here to help. Please email support@ultbias.com with your order number and a brief summary of the issue and we'll get back to you as soon as we can. 

Our customer service team is available from Monday to Friday, 9:00 AM to 5:00 PM (AEST). 

With the high volume of queries we're receive during this time, we may take a little longer than usual to respond. We appreciate your patience during this time. 

Unfortunately, orders cannot be edited once they have been placed. This includes changing payment methods or adding and removing items. 

Normally, we’d cancel your order so you can place a new order with the right items, but we’re unable to accept cancellation requests during the sale due to high order volumes. Please review your cart carefully before checking out.

If you need urgent assistance, email us at support@ultbias.com with your order number and we’ll do our best to help where we can.

Please contact us immediately at support@ultbias.com with your order number for the best chance of having your shipping address updated.

Due to the high volume of inquiries we anticipate, we can't guarantee that we will be able to see your email and update your shipping address before your order is dispatched. 

If an incorrect address is entered at checkout and a redirection is unsuccessful, ULTBIAS and the carrier are not responsible, and you will not be eligible for a replacement order or refund.

We won't be offering refunds or exchanges for any items purchased at the discounted price during the sale.

Items marked final sale will not be eligible for return for store credit, exchange or refund. 

We've partnered with Route, the leader in package protection and tracking solutions to offer added assurance to our customers with their orders.

By selecting Package Protection at checkout, your order will be protected from loss, damage, or theft. In the unfortunate case that your order never arrives or is damaged upon arrival, you can easily file a shipping claim with Route and receive a replacement or refund. Learn more here.